Our Business Privacy Policy
Lumia Development is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified in your dealings with us (including when using this website), then you can be assured that it will only be used in accordance with this privacy statement.
Lumia Development may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 03/02/12.
- What we Collect
- What we Don't Collect
- How We Use Collected Information
- How we use Cookies
- Links to Other Websites
- Controlling Your Information
What We Collect
We may collect the following information:
- Name and job title.
- Business contact information including email address.
- Other information relevant to our training services (eg, comments added to evaluation forms when our training is complete).
What We Don't Collect
Beyond that listed above, we have no need to collect, and we don't collect, any personal or financial information from any of our visitors or customers. In particular, our services are sometimes paid for by credit or debit card. All procedures relating to this are handled externally by PayPal via the PayPal website.
No personal data relating to financial transactions is either manually or programmatically handled by Lumia Development. We would therefore encourage you to review the following to be clear about how PayPal manages your personal information:
How We Use Collected Information
We require the collected information to provide our service, in particular for the following reasons:
- For internal record keeping.
- To improve our products and services (eg, by responding to feedback given on completed evaluation forms).
- To promote our services. For example, we may use comments about our services which have been added to evaluation forms or sent to us via email to promote our services on our website. It is however our policy not to link personal names and comments on our website but will do so to individuals if asked separately for verification purposes only.
While we may use your email address or telephone number to contact you individually on matters relating to our products and services which you have either enquired about or ordered, we don't send unsolicited emails for either marketing or market research purposes.
We will not share your information with any other third party unless specifically required to do so by law.
Security
While it is our policy not to hold personal information (beyond your name and email address). We are committed to ensuring that any information we do hold is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Information
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us or email us using the following contact details:
Data Protection
Lumia Development
Parkfield House
Park St
Stafford
ST17 4AL
email: admin@lumia.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
